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Privacy Policy
Phoenix Coffee Company values the trust that you place in us and builds its business practices on a platform of mutural respect. This Phoenix Coffee Company Privacy Policy ("Policy") describes how Phoenix Coffee collects, uses, and discloses personal information of customers through our websites and online services, including, and other Phoenix Coffee-owned or operated websites and online services that link to this policy (collectively, the “Sites”), through our programs and in our physical stores ("Services"). This Policy does not apply to websites and services that display or link to different privacy statements. Websites and services co-branded with other partners may display or link to a joint privacy statement or separate privacy statements of our partners in addition to our Policy.
What Type of Information Does Phoenix Coffee Collect?
Personal Information that may be collected by Starbucks may include:

  • Name, postal address, phone number, and e-mail address.
  • Financial account information, such as credit card number and other payment information.

We may also collect information about you such as:

  • If you create an account - your username, password, your city of birth, your birthday and mobile phone number.
  • If you buy goods at our stores or through our programs or otherwise - what you buy, where you buy, how frequently you buy and rewards you earn.
  • If you take a survey or interact with us in various other ways - demographics information and information about subjects that may interest you.

We may automatically collect website use information when you visit our Sites. This information may include information about your Internet service provider, your operating system, browser type, domain name, Internet protocol (IP) address, your access times, the website that referred you to us, the Web pages you request, and the date and time of those requests. Our collection of website use information may involve the use of cookies and Web beacons. Cookies are small data files stored on your hard drive by a website to, among other things, help us improve our Sites and your experience. In addition, this Site uses Targeting or Advertising cookies to see which areas and features are popular and to count visits to our Sites. These cookies are used by third parties such as social networks and advertisers to provide services in return for recognizing that you have visited our Site. They are usually placed by advertising networks with the website operator's permission. They remember that you have visited our Sites and this information is shared with third party organizations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the third party organization.
How Does Phoenix Coffee Use Information About You?
Phoenix may use information about you for purposes described in this Policy or disclosed to you on our Sites or with our Services. For example, we may use information about you to:

  • Process and manage your purchase and use of Phoenix Coffee products and services, including your accounts and program participation.
  • Respond to your customer service inquiries, post your comments or statements on any blog or other online forum maintained on our Sites, or take other actions in response to your inquiries or other Site activities.
  • Create personalized promotions by combining your personal information with non personal information about you, such as the amounts and types of purchases you make or any benefits you receive through our programs.
  • Communicate with you about your orders or purchases, your services, accounts and program participation, a contest or sweepstakes you have entered, and your requests for information.
  • Communicate with you about our brands, products, events or other promotional purposes, including co-branded offers and affiliate and partner offers.

Does Phoenix CoShare Personal Information with Third Parties?
Absolutely not.
How is Personal Information Secured?
Phoenix Coffee takes reasonable steps to maintain appropriate physical, technical and administrative security to help prevent loss, misuse, unauthorized access, disclosure or modification of personal information.
While we take these reasonable efforts to safeguard your personal information, no system or transmission of data over the Internet or any other public network can be guaranteed to be 100% secure.
Privacy Policy Updates
We may update this privacy policy from time to time. When we do so, we will post the new privacy policy on this page and change the date at the top of the policy. We encourage you to check the date of our privacy policy when you visit this Site for any updates or changes. We will notify you of any modified versions of the privacy policy that might materially affect the way we use or disclose your personal information.
Questions and Feedback
We welcome your questions, comments and concerns about privacy.
Phoenix Coffee can be contacted online, at 216.522.9744 or by postal mail at Phoenix Coffee Company, 1728 St. Clair Ave. Cleveland, OH 44114.